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Frequently Asked Questions


If you've got questions, we've got answers! Look through the following list of questions just below the Trouble-Shooting Guide for Solar Lights. If you don't find the answer you're looking for, please feel free to contact us.

Trouble-Shooting Guide for Solar Lights

Note: Peak sunlight is from 10:00am to 3:00pm. Solar lights are entirely dependent on sunlight received each day, performance and strength of the light output may be affected by geographical location, seasons and daily weather conditions.)

  1. Have you charged your solar lights for 3 to 4 sunny days?
  2. Are they in an area where they can get approximately 6 to 8 hours of sunlight daily?
  3. If the light is dim, make sure the lights are not sensing other sources of light (e.g., porch light, street light, etc.).
  4. If after the 3-4 day period a light does not come on, follow this easy step:
    1. Take the battery from a working light and place into the non-working unit. If the light does not come on, the solar housing may have to be replaced.

  5. If the light stays on during the day, it could be the solar panel is not functioning properly and may have to be replaced.
Solar Light Questions
How do solar lights work?
Solar lights have a solar cell that converts sunlight into electricity. This electricity is then used to recharge the built-in batteries each day. A photo-cell sensor automatically turns on the solar light at night.

What are the advantages of solar lighting?
Solar lighting products do not use electricity, they use the power of the sun to recharge its batteries and thus it is safe and environmentally friendly.

What kind of maintenance does it require?
No maintenance is required except for an occasional wiping of the solar panel to keep it free of dust, dirt, debris, or snow to allow the batteries to properly charge for optimum performance.

How long will solar lights stay lit at night?
Many of our solar lights can run for up to 8 hours if they are expose to direct sunlight for a consecutive period of 6 to 8 hours daily.

Are your solar lights weather-proofed?
Yes however, we recommend glass models are stored indoors if you live in areas with harsh seasonal weather conditions such as heavy rain, snow, or wind storms; most people store their solar lights indoors during Winter Season:

How do I store my solar lights?
Removed batteries from solar tops to prevent batteries from draining. Products with on/off switches must be set the off position. When positioning outdoors again, follow the installation instructions in the owner’s manual.

What type of batteries are used in your solar lights?
Our solar products use rechargeable Nickel Metal Hydride, and Lithium batteries which can be ordered directly from our Consumer Services department.

Do I need a charger for my batteries?
No, our solar products come with a small charge on its batteries out of the box however, they should be exposed 3 to 4 consecutive days in direct sunlight to fully charge its batteries.

What type of bulb does my solar light use?
Our products utilize the latest L.E.D. (Light Emitting Diode) in our solar lights.

How long does the L.E.D. last?
You should never have to replace the LED bulb in your solar lights. LED bulbs will run up to 100,000 hours and are not replaceable.

How bright are the lights?
Depending on the product, the range can be from 1 to 1,000 lumens and beyond as technology continues to improve year after year.

The brightness of LED solar lights is not measured in Watts, it is measured in Lumens; A lumen is simply a unit of measurement of visible light. Not surprisingly, more lumens equal more brightness.

If my solar lights run automatically, why does it have an on/off switch?
Many of our products have on/off switches, these ship with the switch to the off position to prevent the preinstalled charged batteries from draining until they are ready for use; note that most of our products have tabs that must be removed from the battery casing to active the light when ready to installing at your desired location.

How long is the Warranty?
Most of our products have a 1-Year limited warranty; warranty does not include battery or bulb replacements.

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